What our Customers say

We do try our best at BookfromScotland.com to provide a good service to our customers. Sometimes, we don't get it right: the demands of the book business mean that books can go out of stock suddenly, and the postal system, whether in the UK or overseas, is not always efficient.

In those cases, we do try our utmost to get the books out to customers another way and welcome your feedback and issues. Emailing us (and it will generally be Catriona, our web-editor, who will deal with you) is the best way to ensure we continue to provide a good service.

"The perfect place for Scotophile book readers to explore the options" The Bookseller Magazine

In the meantime, here's what our satisfied customers say...

'...when I arrived home after work today, your carefully wrapped package was waiting for me! All my books were there, in perfect order, so I thank you.'

VB, USA

'Thanks for the update - I'm happy to wait as there's no rush at all.'

KW, Orkney

'I would like to thank you very much for sending my order so quickly and efficiently. I only ordered it on Wednesday and it arrived on Saturday morning, beautifully packaged.'

Mrs G., Longniddry

'You beat me to the punch. I was about to e-mail you and confirm that I have now received the book. Thank you for your efforts on my behalf - it's an excellent publication, and I look forward to doing business with you, and with Books from Scotland again.'

Steve M.

'Thank you for your email! I appreciate all your help with this, especially your constant updates and for being able to provide this unique book.'

Mr C.

'Hi folks! Just to let you know Maw B came today Tues 27th, well chuffed. THANKS!!'

Mr F., West Lothian

'As an expatriate Scot I love the concept of booksfromscotland and fully intend to continue to order from you.'

Mr E, Belize

'I recently called you to say that I was missing the above titled book. It turned up on Feb. 17th. I think it took the long way! Thanks-will be ordering more.'

Ms W.

'Thank you. My Cookbook arrived this morning - it looks great, full of mouthwatering recipes. My friends will love a copy for Christmas. Well done!'

Ms W.,

'Many thanks for the email about my order. What a wonderful service - I received my books yesterday afternoon. Thank you,'

Ms A.,

'Thank you for looking into the status of my book. As it turned out, the book arrived in the mail only a few hours after your reply to me. So, we have it now. Thank you for your great service and the book.'

Mr S., Texas

'Hi, just saying thank you very much for such prompt service, book arrived Monday 25th . [Birthday present for my husband ] He is absolutely delighted with it ... thank you again'

Mrs M., Australia

'Delighted to receive book this morning, excellent service and super book!'

JR, Kent

'Just a short note to thank you for such a speedy and efficient delivery of the 3 books I ordered from my home address... The books arrived yesterday in mint condition.'

Mr O., Australia

'Thank you very much for your prompt service, it is a pleasure to work with a supplier that really cares.'

Mr N, Canada

'Thank you so much for your diligent service. The book arrived, hand delivered, this morning.'

Ms H, USA

'thank you!!!! Wow ! I'm really impressed cause, honestly, I really didn't expect a so fast and positive answer!'

Ms L, Italy

Last modified Monday 14 January 2013